Terms and Condition

1. General Information

These Terms govern the use of services provided by Ellis Global Care, including caregiver matching, support resources, and informational content. By accessing or using our platform, you accept these terms in full.


2. Use of Website

You agree to use our website for lawful purposes only. You must not misuse the site, introduce malware, attempt unauthorized access, or disrupt the platform in any way.


3. Caregiver Matching Disclaimer

Ellis Global Care facilitates connections between families and caregivers but does not employ or directly manage caregivers. We perform basic screenings, but it is the responsibility of users to perform due diligence before engaging services.

We do not guarantee the outcome of any caregiving arrangement.


4. Service Information

We aim to provide accurate and up-to-date information regarding services, processes, and caregiver listings. However, occasional errors may occur. We reserve the right to correct or update content without prior notice.


5. Account Registration

To access certain services, such as applying as a caregiver or requesting support, you may be required to register. You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.


6. Payments and Subscriptions

Some features may involve paid plans or subscriptions. Payment must be received in full before services are activated. Ellis Global Care reserves the right to accept, modify, or cancel any subscriptions.


7. Cancellation and Refunds

Details regarding cancellation, refunds, or changes in subscription should be reviewed in our Refund and Cancellation Policy. Requests can be made via our support email.


8. Limitation of Liability

Ellis Global Care is not liable for:

  • Any damages resulting from interactions or engagements between users and caregivers.

  • Technical issues or outages beyond our control.

  • Inaccuracies in user-submitted content.

Use of the platform is at your own risk.


9. Intellectual Property

All content, including logos, graphics, text, images, and software, is owned by Ellis Global Care or its licensors and is protected under intellectual property laws. Unauthorized copying or distribution is prohibited.


10. Privacy Policy

We value your privacy. To learn how your personal data is collected, stored, and used, refer to our Privacy Policy.


11. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be posted here with the revised effective date. Continued use of the website signifies your acceptance.


12. Governing Law

These Terms and Conditions are governed by the laws applicable in the jurisdiction where Ellis Global Care operates.


13. Contact Us

For any questions or concerns, please reach out:

Ellis Global Care
Email: support@ellisglobalcare.com
Phone: +1-222-491-5038
Address: 5940 N. Lakewood Ave, Chicago, IL 60660